Answer Every IT Support Call — Even When You're Fixing Someone Else's Problem
A business owner's server just crashed. Their entire team is sitting idle. They call three IT companies — whoever answers first gets the job. If you're onsite at another client and can't pick up, that $200/hour contract goes to someone else. FieldOps makes sure you never miss the call.
Sound Familiar?
These are the problems it & computing deal with every day. FieldOps solves all of them.
On-Site and Unreachable
You're troubleshooting a network issue at one client when another client calls with an emergency. You can't pause a server migration to answer the phone.
Urgent Issues Get Lost
A ransomware alert and a password reset come in at the same time. Without proper triage, critical issues get buried under routine requests.
Scaling Without a Help Desk
You're adding clients but can't justify a full help desk team yet. Calls are slipping through the cracks and clients are noticing.
How FieldOps Fixes It
An AI dispatcher built for how it & computing actually work.
Professional IT Intake
FieldOps answers with your company name, asks about the issue, and collects key details — affected systems, number of users impacted, and urgency level.
Priority-Based Dispatch
Server down? FieldOps flags it as critical and dispatches your closest available tech. Password reset? It gets scheduled for the next available slot.
After-Hours Coverage
IT emergencies don't follow business hours. FieldOps answers 24/7 and can escalate critical issues to your on-call tech immediately.
Jobs FieldOps Books for IT & Computing
Our AI understands these job types and books them accurately on the first call.
Ready to Stop Missing Calls?
Set up takes less than 30 minutes. No contracts. Cancel anytime. See why it & computing are switching to FieldOps.
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FieldOps Works for Other Trades Too
If you send people into the field, we've got you covered.